technology in business

How Technology Has Changed Business in 5 Key Ways

It’s not unknown that technology has impacted business, but how? Here are 5 key ways on how technology has changed business for the better!

It’s hard to imagine business operations without technology contributing to the manual process. The acceleration from the industrial revolution and silicon boom influenced every procedure. We see businesses closing the gap between corporate counterparts due to tech resources.

Access to electricity and communication weren’t always available. Today, we take these nondescript resources for granted. We’ve tapped innovation for new ways to solve problems and generate greater profits.

Learning how technology has changed business offers a glimpse into what’s ahead. This article shares 5 of the biggest impacts of technology in business today.

The New Business Revolution: How Technology has Changed Business and Reshaped Our Future

To see the technological change in business lets you adapt for future advancements. Some ideas seem sci-fi until you notice the history and trends behind how we got to where we are. Insights provide clues to where we’re going.

1. Telecommunications

Could you imagine operating your business using telegrams? Or, paying exorbitant prices for phone calls? Telecoms is one area thrust forward as tech evolved — now giving us instant access to people.


  • Phones became VoIP and PBX phone systems
  • Letters became email and text messaging
  • Meetups became video conferencing

Modern telecoms make ordering supplies and products easier. Tech removes miscommunication and language barriers. Business tooling offers automated, direct communication access saving time and frustrations!

2. Bookkeeping

Accounting has come a long way from scribing numbers on ledgers. Today, bookkeeping tracks everything coming in/going out with a few button presses.

The popular tools include:


  • Quickbooks
  • Sage X3
  • Freshbooks

Bookkeeping faults end when the tech combines with CRM and supply chain management. Expenses get tracked through the whole supply chain and sales funnel. This gives businesses complete control of their expenses.

3. Sales and Marketing

Small businesses relied on word-of-mouth and local promotions. Big businesses spent big bucks on nationwide campaigns through advertising firms. Today, these methods exist but they’re accessible to all — at a fraction of the cost.

Tools like social media and on-demand print revolutionized the sales and marketing industry. PPC ads and influencer campaigns reach thousands based on data collected through analytics.

In the future? We can expect VR/AI managed campaigns. Personalized and holistic ads will become the norm, too. This will free time, giving them more time to engage markets and scale operations.

4. Logistics

It’s hard to imagine products and services beyond our fingertips. Supply chain management and logistics grew with online market demand. Today, we can receive packages from across the world on the same day!

What has changed in logistics?


  • Better shipping tracking software
  • Robotic and autonomous warehousing
  • Enhanced GPS and fleet tracking

Both business and customer can watch their order as it goes throughout the supply chain. This access to information has also improved customer service by removing miscommunications!

5. Collaboration

Businesses rely on third-parties for many essential items from shipping to collaborative research. Today, many factors make collaboration easier thanks to fast connection and team tools.

Helpful collaboration tools include:


  • Slack
  • GoToMeeting
  • Trello

The collab tools allow access to talent from around the World. Talent access and management close the gap between small and big businesses.

Expanding Your Technology Toolbox: We are the Catalyst of Your Business Evolution

Learning how technology has changed business sparks a desire for innovation. Now, it’s clear your processes are lacking with resources better spent elsewhere. Let iCatalyst provide leadership with this ever-expanding technology demand.

Learn how our Virtual CTO service can serve your growth needs.

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